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1. Booking
1. Booking
Appointments are not confirmed until Scrub Rub confirms the date,time, service and price.
Appointments are not confirmed until Scrub Rub confirms the date,time, service and price.
2. Quotes
2. Quotes
Quotes are based on the information provided by the customer. Significant differences in property condition, size or requested services may result in a revised quote before additional work is performed.
Quotes are based on the information provided by the customer. Significant differences in property condition, size or requested services may result in a revised quote before additional work is performed.
3. Payment
3. Payment
Payment is due upon completion unless a deposit or alternatice payment shcedule has been agreed upon in advance.
Payment is due upon completion unless a deposit or alternatice payment shcedule has been agreed upon in advance.
4. Cancellation
4. Cancellation
24-hour / 25% policy
24-hour / 25% policy
5. Access
5. Access
Customers may provide authorized access insturctions when they will not be present. Customers are responsible for providing accurate access information and ensuring Scrub Rub is authorized to enter the property
Customers may provide authorized access insturctions when they will not be present. Customers are responsible for providing accurate access information and ensuring Scrub Rub is authorized to enter the property
6. Pets
6. Pets
Customers should secure pets as necessary to allow safe and efficient cleaning
Customers should secure pets as necessary to allow safe and efficient cleaning
7. Special Conditions
7. Special Conditions
Certain conditions, including hazardous materials, biohazards, pet infections, exessive wwaste, or other specialty cleaning requirements may be excluded or require seperate arrangements.
Certain conditions, including hazardous materials, biohazards, pet infections, exessive wwaste, or other specialty cleaning requirements may be excluded or require seperate arrangements.
8. Satisfacation/ Re-clean
8. Satisfacation/ Re-clean
If you are not satisfied with an aspect of the cleaning, please contact Scrub Rub within 24 hours so we can discuss the concern and, when appropriate, arrange a reasonable re-clean of the affected area.
If you are not satisfied with an aspect of the cleaning, please contact Scrub Rub within 24 hours so we can discuss the concern and, when appropriate, arrange a reasonable re-clean of the affected area.
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